wendychildAction Potential Rehabilitation is a team of highly skilled physiotherapists, exercise therapists, physiotherapy therapy assistants, and massage therapists. We provide in-home physiotherapy services in the greater Ottawa area. We are also able to offer treatment in our clinic located at 2081 Merivale Rd., Unit 300 (south of Hunt Club Rd).

Our practice focuses on helping adults and children with complex and disabling conditions caused by neurological, orthopaedic or respiratory disorders, as well as cancer and palliative conditions, lymphedema and concerns with movement and balance. Our goal is to help you reach your maximum recovery potential and achieve your personal goals. We can assist with the transition from hospital or rehab to home, and guide you to therapeutic programs in your community.

Our fees are covered by most extended health care plans, motor vehicle insurance, or direct client payment.

A physician referral is not needed to begin therapy but may be needed for re-imbursement from some extended medical insurance plans.

Action Potential Rehab is open as of January 7, 2021. 

We wanted to let you know that in accordance with Ontario restrictions, physiotherapy clinics are able to remain open during this shutdown. Our in-clinic, at-home, and Telerehab services are all operational. Of course, we have your safety in mind and are taking every precaution to ensure proper sanitation and conduct for all visits.

We are now open for in-person visits in your home or at our clinic, as well as telerehab!

June 1, 2020

We are very happy to tell you  that we have received confirmation from Public Health Ontario and the College of Physiotherapists of Ontario, that we can once again offer in-person physiotherapy services either at our clinic or in your home. 

Though restrictions have been lifted, we all know that the pandemic has not ended and  there are still many safety considerations. Your health and safety remain our primary concern. Please be assured that we have worked diligently to put in place processes to keep you and our team as safe as possible. Some of these processes include health screening prior to your sessions, social distancing measures in the clinic, enhanced infection control procedures and the use of personal protective equipment. 

We continue to offer the option of telerehab (videoconferencing) sessions when it is appropriate for your care. In some cases, it may be best to have some care via telerehab and some in- person visits.

If you would like more information please contact our office at 613-680-6400 or by email info@actionpotentialrehab.ca. We would be very happy to help in any way that we can.

Though clinic or home visits may look a little different, and your therapist’s mask may hide her smile, please know that you can still count on our same commitment to your care.

Reopening Soon!

May 19, 2020

We are looking forward to the day that we can welcome you back into our clinic and to being able to re-start home visits. In anticipation of the lifting of restrictions on in-person therapy sessions, all of us at Action Potential are working hard to be ready. We are sourcing personal protective equipment and training our team on the enhanced procedures that will be needed to ensure your safety and comfort.

Our telerehab (video conferencing ) services will continue to be offered for those who are more comfortable staying at home. 

Times have changed and although things may look a little different, you can expect the same commitment to your care. We can’t wait to see you – whether through telerehab, or in-person in your home or in our clinic.

OPEN for Telerehab and urgent and emergency clients

March 27, 2020

While we hope to be seeing our current and new clients again in person soon, we are doing our best to find ways to serve you in difficult times. As of Monday March 29th, Action Potential Rehabilitation will be able to offer Tele Rehab sessions in addition to phone appointments and in person care for urgent and emergency clients.

Tele Rehab involves secure video-conferencing using a platform that is simple and easy to use. Please reach out to your therapist directly if you are currently a client, or call our office at 613-680-6400 x 0 for more information. You can also email us at: info@actionpotentialrehab.ca

We are accepting new emergency / urgent clients as needed. We are assessing this on a case by case basis but as a general guide this could apply to :

  • Those who have been in a recent car accident and require urgent physiotherapy care
  • Those who have been discharged from the hospital and require physiotherapy support to remain at home
  • Those who suffer from significant neurological or musculo-skeletal dysfunction and are reliant on physiotherapy for pain or to prevent hospital admission
  • Those who are at risk of not being able to remain in their homes due to mobility issues

If you have concerns about your well-being or need assistance, please reach out to us at 613-680-6400.  We will do our very best to help you problem solve or find resources to assist you.

Please know that you are not alone and that we are here to help,

Wendy Sarsons and Jacquie Levy

Co-owners, Action Potential Rehabilitation

COVID-19 Health & Safety Announcement

March 17, 2020

Dear Clients,

In light of the evolving COVID-19 situation, Action Potential Rehabilitation has made the difficult decision to temporarily close our clinic and suspend in-home therapy treatment for the next 2 weeks (Wednesday, March 18th until Friday, March 27th). This decision was made following the recommendations of Health Canada, Ottawa Public Health and the Ontario Physiotherapy Association in order to protect everyone’s health, but especially the most vulnerable members in our community. Your physiotherapy care is very important to us, and be reassured that we will resume services as soon as possible. We will re-assess the situation at the end of next week and keep you updated. We are exploring other ways to deliver care, including by phone or virtual tele-rehab sessions. We will update you as soon as we have more information.

In the meantime, if you have concerns about your well-being or need assistance, please contact your therapist directly or our administration office which remains open at 613-680-6400.  We will do our very best to help you problem solve or find resources to assist you. Please know that you are not alone and that we are here to help.

We will be reaching out to you with updates and we will also post these updates on our website and Facebook page.  For current information about COVID-19 and measures taking place in the city, please visit the Ottawa Public Health website: https://www.ottawapublichealth.ca/en/public-health-topics/novel-coronavirus.aspx

We sincerely hope that you stay healthy and we hope to see you soon,

Wendy Sarsons and Jacquie Levy

Co-owners, Action Potential Rehabilitation

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March 13, 2020

Dear Clients,

As the coronavirus (COVID-19) situation evolves, we want you to know that the team at Action Potential Rehab is closely monitoring developments and following the recommendations from the public health agencies. Your health and well being is our primary concern. As a health care facility, we are always following infection control procedures such as regular hand washing, disinfecting surfaces and equipment and changing linen between clients.

At this time, we are being especially vigilant and have put additional cleaning in place and will frequently sanitize high contact surfaces such as doorknobs and handrails.

We also need your assistance to reduce transmission of the virus and help keep our community as healthy as possible.

Please call your therapist or the clinic reception (613-680-6400) in advance of your appointment if:

We are here to help and will do our best to continue to support you, and to keep your physiotherapy progress moving forwards.

Wishing you well as always,

Jacquie Levy and Wendy Sarsons

January 31, 2020

As a Heart Wise Exercise partner, Action Potential Rehabilitation is participating in the University of Ottawa Heart Institute’s Annual February is Heart Month Campaign.

Please join us in supporting growth at the Heart Institute, an international leader in cardiovascular care, treatment and innovative research by purchasing a paper heart at our clinic.

Physiotherapists work with people who are experiencing cardiovascular disease or post cardiac surgery to help improve their exercise tolerance, muscle strength and stamina and decrease their risk factors in order to maximize health and wellness.

Action Potential Rehabilitation is a Heart Wise Exercise partner and our physiotherapists work with clients both individually and in group classes such as our Heart Strength Class, to help them achieve their goals and improve their health with personalized exercise programs and education.

Please join us in supporting the Heart Institute during

February is Heart Month

October 12, 2019

Action Potential Rehabilitation is a clinical partner in a research project which is hoping to make therapy for survivors of traumatic brain injury more readily available. This research is being led by one of our physiotherapists, Jennifer O’Neil, who is currently working on her PhD at the University of Ottawa, in collaboration with the Bruyere Research Institute. The research will explore implementation of a remotely supervised home-based exercise intervention.  Please see the attached poster, and feel free to share this information with anyone who you think might benefit from participation.

Do you, or does anyone you know meet the following criteria?

  • Is a survivor of moderate or severe traumatic brain injury
  • Is a minimum of 1-year post injury
  • Is able to stand independently
  • Has a caregiver (study partner) who will be actively involved actively in the research project and will be able to be present during each exercise sessions, assist in assessments and complete questionnaires
  • Is able to speak English or French
  • Is willing to exercise to help improve function and movement

Following is a link to a video that will explain the study in more detail. French version https://youtu.be/t7C0cN1sR0s  or English version https://youtu.be/sPnBB49dbYA .

Action Potential is proud to support innovative research that might benefit those we serve. Thank you for your help in trying to find people who might be interested in participating in this important research.

October 6, 2019

A busy week for many of our therapists.  Neuro visual course, Canadian Stroke Conference and Victory Summit.  Thank you to all the great presenters.

A busy week

June 23, 2019

Thank you Kristin Musselman for an engaging and resourceful workshop on Functional Electrical Stimulation. Contact us today if you are interested in a functional electrical stimulation assessment or want to learn more aboue it!

June 23, 2019

We are hosting wound care courses at Action Potential Rehabilitation.  We are excited to welcome Pamela E. Houghton for Wound Care Principles for Physiotherapists and Electrical Stimulation Therapy (E-Stim) for Chronic Wounds.  Contact us today to register.

May 1st, 2019


April 28, 2019


Join us on Tuesday, May 7 from 4:30-9:30

As children and youth with special needs transition to the school system and then into the adult health care system, there are changes in the therapy services provided. Our pediatric physiotherapy team can offer you and your child the extra support that you need. Our physiotherapists have worked in specialized pediatric settings as well as adult health care and can help bridge the gaps with you.  Deconditioning and sedentary lifestyles limit function and can be debilitating.  We all need to stay as active as possible!

  • Meet the physiotherapy team who can help your child with special needs remain mobile
  • See how our equipment can enable youth of all ability levels develop cardiovascular fitness
  • Let us develop a personalized fitness and exercise program for your child with special needs
  • We have ADP authorizers to help you with wheelchair, stander and walker prescriptions

April 8, 2018

Check out Jacquie Levy’s interview on Parkinson’s


February 21, 2019

We are GLA:D Canada certified.  Let us help you with your knee and hip pain.  Contact us today to find out more on knee and hip OA and the affordable evidence based program now being offered at APR.

November 30, 2018

We are Heart Wise Certified.  Find out about our new program today. https://actionpotentialrehab.ca/services/heartstrength/

October 25, 2018

Happy Birthday Action Potential Rehabilitation!  Celebrating 15 years in Ottawa